Privacy policy

We, SEIBU, a division of SOGO (K.L.) Department Store Sdn. Bhd. operate the SEIBU Mobile App ("SEIBUKL App") and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app.

Definitions

In this policy, "personal information" means any information that identifies you as an individual, including your name, address, email address, phone number, and payment information. "Cookies" are small text files stored on your device that collect information about your use of our app. "Web server logs" are records of your activity on our app that are used to analyse trends, administer the site, and track user movements.

Collection of Personal Information

We collect personal information when you register or place an order on our SEIBUKL App. We may also collect technical information, such as your IP address, device type, and browsing history, through the use of cookies and web server logs. We use this information to personalize your site experience, provide better customer service, and analyse trends.

Sharing of Personal Information

We may share your personal information with third parties in the following circumstances:

To create and manage your online account
To process your order and payment
To personalize your site experience
To provide better customer service
To forward you promotional materials
To communicate with you regarding contests, special events, and other offers
To comply with legal requirements or requests
We may also share your personal information with our affiliates and service providers, who perform services on our behalf, under our instructions and applicable laws

Protection of Personal Information

We maintain appropriate technical and management policies to safeguard your personal information and implement security measures to protect the confidentiality, security, and integrity of data stored in our system.

Your Rights

You have the right to access, correct, and delete your personal information and to object to or restrict its processing. To exercise these rights, please contact us at [enquiry@seibu.com.my]. We will respond to your request within a reasonable timeframe.

Changes to Privacy Policy

We may change or update this Privacy Policy from time to time without prior notice. We will post a new version of the policy on our mobile app and update the "last updated" date at the top of this page. We encourage you to review this policy frequently to stay informed about how we are protecting your personal information.

If you have any questions or concerns about this Privacy Policy, please contact us at [enquiry@seibu.com.my].